By accessing or using this website, visitors agree to these Terms of Service.

About Shepherd's Heart

Shepherd's Heart is a nonprofit organization serving people experiencing homelessness, including veterans, through housing, day refuge services, a free store, recovery support, and spiritual care.

Use of the Website

This website may be used only for lawful purposes. Visitors may not:

• Damage, disable, or impair the site
• Attempt unauthorized access to the site or its systems
• Transmit spam, malware, or harmful content
• Misrepresent identity or affiliation when submitting forms
• Harvest information about other users or service recipients

Donations

All donations are voluntary contributions supporting the mission of Shepherd's Heart.

• Donations are processed through secure third-party payment processors
• Shepherd's Heart is a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code, and donations may be tax deductible to the extent permitted by law. Consult a tax advisor for specific guidance
• Donation receipts are provided
• If a donation was made in error or in an incorrect amount, contact Shepherd's Heart within 30 days and the request will be reviewed in good faith

Volunteering

Submitting a volunteer application does not guarantee placement. Volunteer opportunities may be subject to additional requirements, including background checks where appropriate. Program descriptions on this site are for general information and may change without notice.

No Professional Advice

Content on this website, including information about recovery, housing, and support services, is for general informational purposes only and is not a substitute for professional medical, mental health, legal, or financial advice. In a crisis or emergency, call 911.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Shepherd's Heart or its licensors. Content may not be reproduced or distributed without written permission, except for personal, non-commercial use.

Submissions

Content submitted through forms, email, or prayer requests may be used by Shepherd's Heart for the purpose for which it was submitted. Personal stories, testimonials, and photographs identifying individuals are not published without appropriate consent.

Third-Party Links

This website may link to third-party sites, including donation platforms and social media. Shepherd's Heart does not control and is not responsible for the content or practices of third-party sites.

Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without warranties of any kind. There is no guarantee the site will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Shepherd's Heart and its officers, directors, employees, and volunteers are not liable for any indirect, incidental, consequential, or punitive damages arising from use of this website.

Indemnification

Visitors agree to hold Shepherd's Heart harmless from any claims arising from misuse of this website or violation of these Terms.

Privacy

Use of this website is also governed by the Privacy Policy, which is incorporated into these Terms by reference.

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Disputes will be resolved in the state or federal courts located in Allegheny County, Pennsylvania.

Changes to These Terms

These Terms may be updated from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.