Shepherd's Heart is committed to protecting the privacy of everyone who visits this website, donates, volunteers, or seeks services.

Information Collected

Shepherd's Heart may collect:

• Contact information: name, email address, phone number, and mailing address submitted through contact forms, newsletter sign-ups, or volunteer applications
• Donation information: name, billing address, email, and payment details. Payment card information is processed securely by a third-party payment processor and is not stored on Shepherd's Heart servers
• Prayer requests and correspondence: any information included when contacting Shepherd's Heart
• Automatic information: IP address, browser type, pages visited, and cookies used for site functionality and analytics

How Information Is Used

Information is used to:

• Process donations and provide tax receipts
• Respond to inquiries, prayer requests, and requests for help
• Coordinate volunteer opportunities and events
• Send newsletters and mission updates (opt out at any time)
• Improve the website and comply with legal obligations

Confidentiality of Service Recipients

Shepherd's Heart takes special care to protect the privacy and dignity of the individuals and families served. Identifying information about service recipients is not published without consent, and information shared while receiving services is treated as confidential to the extent permitted by law.

Information Sharing

Shepherd's Heart does not sell, rent, or trade personal information. Information may be shared only with trusted service providers who help operate the website and process payments, when required by law, or with consent.

Cookies and Analytics

This website may use cookies and analytics tools to understand site traffic and improve the visitor experience. Cookies can be controlled or disabled through browser settings.

Data Security

Reasonable safeguards are in place to protect personal information, and online donations are processed through encrypted, PCI-compliant payment systems. No method of internet transmission is completely secure, however, and absolute security cannot be guaranteed.

Children's Privacy

This website is not directed to children under 13, and personal information is not knowingly collected from children under 13.

Your Choices

Visitors may opt out of email communications at any time, request access to or deletion of personal information, and disable cookies through browser settings.

Third-Party Links

This website may link to third-party sites, including donation platforms and social media. Shepherd's Heart is not responsible for the privacy practices of those sites.

Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page.